nicrg
New Questions.......
Posts: 2
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Post by nicrg on Feb 24, 2015 10:06:06 GMT
Hi there
Probably a question more for Andrew, but if anyone else knows, I'd be grateful for an answer.
I have a 2011 ASR 5 carbon, which is one of the ones covered by the Yeti 5 year warranty.
There appears to be a hairline crack in the Dog Bone, originating from the upper mounting point. Before I go to my local Yeti dealer, is this actually covered by the 5 year warranty or is it seen as a consumable etc?
And has anyone else had a problem like this?
Andrew - if it is not covered by the warranty, do you have any in stock in the shop at the moment?
Thanks for any help with this.
Cheers, Nic.
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Post by Andrew on Feb 24, 2015 12:15:40 GMT
If it's under 5. And you are the original owner. IMO it ought to be a warranty.
I've currently run out, new stock is due end of March, but I might be able to get one sooner, I'm trying my best.
Let me know if you do need one!
Andrew
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nicrg
New Questions.......
Posts: 2
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Post by nicrg on Feb 24, 2015 22:18:06 GMT
Thanks Andrew.
I've emailed Silverfish to clarify.
The Yeti literature and manual make a big deal about it being an integral part of the frame, so I feel it should be. However, I know what manufacturers (and distributors) can be like.
If they won't cover it, I'll let you know if I still need to get a replacement.
Cheers,
Nic
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